Dia away from Encino, California () We signed up for eHarmony and, within this couple of hours, made a decision to cancel because the I would personally discover other sites I popular. I went through your website and you may is actually instructed to name a keen 800- matter. I found myself informed you to since I before had an account (that we in good faith considered is finalized) they might intimate the newest account easily wished even so they do not reimburse my bank card with the $251 towards you to definitely-season membership. Y from Vancouver, Canada () We joined up with eHarmony set for a single-year-subscription from $250 (3 monthly payments from $).

We closed my personal account online and emailed a customer characteristics associate. My personal June charge card declaration means that eHarmony keeps billed me personally $ to own an additional cost. We emailed the business to attempt to resolve this issue but the new effect I had straight back is they’re not able to terminate my personal subscription therefore the third percentage would-be recharged for the . Their reimburse coverage may be very unclear and you will misleading. Its consumer characteristics associate. Courtney away from Venice, Ca () I do believe eharmony has not true advertisements. In the first paragraph of their current email address they enhance a unique promote away from ninety days towards the price of 1.

Thus. Wayne out-of Coconut Creek, Florida () I find this company to get very misleading. They highlight great matches, but the of them that they sent myself had been far from. I authorized to use their 100 % free eight-big date demo. It failed to navegar por este sitio web benefit me, therefore i attempted to cancelled on the web but We gotten an email claiming I got to call while in the business hours. The individual I spoke to spoke myself off canceling of the giving myself another type of 7 totally free months. I tried they once more nonetheless wished to cancel but it go out anyone We spoke in order to really was impolite and you can told you I had gone at night 1 week demonstration. She said I could not get a refund and you can informed myself just to keep using the time which i had already paid down to have.

30 days later on, I found the services are poor and never fulfilling my needs, thus i made a decision to terminate the assistance

We shared with her which i was not looking for making use of their properties however, she said also bad, you are not going to get a refund. Miranda out-of Clarksville TN () We subscribed to per year in the eharmony becuase of higher “deal”. I became signed up for a week and you may decided to cancel my qualities (I got a narrow length criteria as well as in six weeks We had more than 50 matches, if you ask me it had been also in love so there is no way to truly browse courtesy all of that easily). It turned out that we try 8 era beyond the date maximum and they will maybe not refund all currency. I informed them that they’ll charges myself for the entire week, simply not the season in addition they don’t invest in they.

But, because you understand, near the bottom of your webpage, on 2nd to past section, they changes to three months into the cost of step one For every Times

I’ve tried numerous times to locate ahold of somebody and you may it keep advising me to write a letter, which i did and you may got an elementary means page right back just how they might maybe not help me and that they was in fact attending manage to get thier money, (just who wants complaints within page in the current date? I’ve terminated my cards and you may want to declaration one afterwards costs just like the fraudulant. For the time being I could consistently inquire Louise Guerin (Customer Affairs Movie director) for a solution. Yveth away from Lanham MD () Really disappointed, I siged up to own 1 month demonstration, payed the fresh subsription, their come 30 days as the, We have emailed eharmony, canceled the new membership, they have not taken care of immediately me, otherwise returned my personal mony. They don’t record an unknown number so you’re able to customer service otherwise render a current email address to keep an unbarred comunication.